What is Value Addition?

Value addition is the sum wastage value and making charges combined.

What is the cost of shipping for USA delivery?

It’s FREE for orders above $1500 across USA. For orders below $1000 we charge $50 shipping cost.

What is the cost of shipping for India Delivery?

All our shipments within India are free.

Are the shipments Insured and secured?

Yes, all our shipments are securely packed and insured.

Do we have to pay customs duties extra when we get them shipped to USA?

No, you don’t have to pay any extra customs duty. We ship them from our Minnesota office.

Can I do video call to see the jewellery live?

Absolutely, we can schedule a video call and show the products available
in stock. Please check with our customer support team for an available
slot and book your appointment.

How can I purchase jewellery online?

Purchasing jewellery online can be a convenient and enjoyable
experience. Once you have found a Product you like, check its product
description, images, and price. If you have any questions or concerns
about the item, you can contact our customer support via phone, email, or chat. We have video call option where you can view the jewellery up close and ask any questions you may have. we offer a video call option from 11:00 AM IST to 8:30 PM IST. During this time, you can schedule a video call with our representative, who will show you the jewellery you are interested in and answer any questions you may have. Once you have selected the item you wish to purchase, simply share the image with us and will proceed to checkout. You can then select your preferred payment and shipping method, and the jewellery will be delivered to your doorstep.

Is the jewellery certified?

Yes, each product is certified by BIS (Bureau of Indian Standards) with a
Hallmark. Most of our jewellery is made in 22Kt gold except for few which are made with 18Kt gold and are certified accordingly. We can assure you that we offer the risk-free guarantee without any complaints.

What is the Quality of Diamonds used? Is the diamond jewellery certified?<br /> Quality and Certifications for Diamond Jewellery

Our diamond jewellery is certified by IGI (INTERNATIONAL GEMOLOGICAL INSTITUTE) and comes with a certificate card issued by them. Almost all our diamond collections are E/F Colour and VVS Clarity.

Where is your store located?

Our retail outlets in India are located at Visakhapatnam, Srikakulam, and Hyderabad. Our USA office is in Minnesota.

How long does it take for manufacturing Out of Stock products?

It depends on the workmanship of the product as we have karigars from
all over India. It will take 34 weeks for manufacturing most of our
products.

What is your Buyback Policy?

We have a lifelong buyback for all products. Products should be returned
to our retail stores in India to avail this facility.

What modes of payment are accepted?

USA SHIPPING- We accept credit/debit cards, bank transfer and check as well from USA bank accounts. All Credit/debit cards, including Visa, MasterCard, American Express,Discover, JCB, Diner’s Club and EnRoute are processed via Paypal.

INDIA SHIPPING- We accept India issued Debit/Credit cards and bank transfer via RTGS/NEFT/IMPS from Indian bank accounts.

Please contact our customer support team if you need any further assistance.

Do you accept customized orders?

Yes, we do accept customized orders. Please email your design along with your Name and contact number to mail@kameswarijewellers.in to get a personalized quote. The final value might vary upon manufacturing as per actuals like gold weight, stone weight etc.

What is your Return Policy?

We accept returns on products shipped within India only up to 1 week from the date of delivery. All returns are finalized after verifying product condition. Refunds will be issued in the same mode of payment in 5-7 working days upon acceptance. Now we don’t accept returns for products shipped to the USA.

 

Returns policy is not valid on customized orders.

What mode of shipping do you use to mail orders within India?

All our shipments mailed using high value logistics experts such as Sequel or BVC. All our shipments are securely packed and insured until they reach your address.

What mode of Shipping do you use to mail orders in USA?
We ship via FEDEX 2 DAY PRIORITY mailing service from our Minnesota office. All our shipments are securely packed and 100% INSURED as well. There won’t be any additional customs duty for all our shipments within USA. Please contact our customer support team for expedited shipping prices.
Can i get the products shipped to USA?

Yes we do ship jewelry to USA, which is completely secured and insured. We ship from our California office. No additional customs duties.